Q. The device that I’ve borrowed through the Technology Assistance Loan program has sustained damage. Can I request a replacement?

The device replacements require approval depending on the severity of the damage. Please keep in mind that, per the equipment agreement form required for the initial loan, you may be responsible for cost of repairs or barred from future borrowing from the Tech Loan program.

Please reach out to User Support for next steps.

Our IT Call Center is available:

• Monday-Thursday 7:30am - 7:00pm
• Friday 7:30am - 5:00pm

Need help? Get help by phone or email:

Phone:
717-780-2570
Email:
support@hacc.edu