Skip to Main Content
HACC Learning Commons & Library
HACC Learning Commons & Library
Toggle navigation
Library
Library Home
Book a Study Room
Books & Media
Citing Sources
Databases A-Z
Guides by Class
Guides by Subject
HACC Archives
Instruction Requests
Journals
Research Appointment
Streaming Videos
Testing
Testing Home
Academic Make-Up
CLEP Testing
Placement Testing
TEAS Testing
Contact Testing
Tutoring
Tutoring Home
Tutoring Tips for Students
HACC Online Writing Lab- HOWL
Academic Coaching
User Support
User Support Home
Help with HACC ID & Password
My.HACC Portal
My.HACC Password Change
My.HACC Password Management
Office 365- Onthehub Portal
Printing
Technology & Internet Access Loan
For Faculty
Faculty Resources Home
Blended Training Resources
CDI YouTube Channel
D2L Job Aids Google Site
Faculty Instructions for Academic Make-up & SAS Accommodated Testing
Faculty Tutoring Request
Information Literacy
Library Instruction Request
Online Training Resources
Open Educational Resources
FAQ
Search Website Content
Search
HACC Learning Commons & Library
Ask Us | HACC Learning Commons & Library
Technical Services
Warning:
Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.
Library Technical Services | Ask Us
Toggle menu visibility
Ask Another Question
Search
Browse:
All
Groups
General
Instruction
Learning Commons
Library Services
Research
Research Appointments
User Support
Topics
3
Authentication
1
Browsers
1
College Information
2
D2L
2
Databases
1
Email
2
HACC ID
1
Help
2
Password
LTS Form
Request Help from Library Technical Services
Name
*
Email
*
I am...
*
asking a question to learn more about how a system/ platform works.
requesting a demo or trial.
making a purchase request/ inquiry.
making a system/ platform/ setting change request.
requesting a resource record addition, update, or deletion.
requesting a report.
reporting a problem.
Summarize your request:
*
What platform are you using? (Please provide the web address/URL)
*
Are you on campus or off campus?
*
On- Campus
Off- Campus
What troubleshooting techniques have you tried? (Clear cache, restart, etc)
*
Has this demo or trial been approved in a Collection Development meeting?
*
Yes
No
When would you like this demo/trial to be scheduled?
*
Please provide the date by which the record needs to be added, updated, or removed.
*
Has this change been discussed with the appropriate groups, if so who?
*
Has this resource been discussed and approved?
*
Yes
No
What fund should be used for this request?
*
When is this report needed by?
*
More Detail/Explanation
Attach Related Screenshots
Selected Files:
Clear files
Receive confirmation of your ticket submission.
Leave this field blank
*
Required Fields
Submit Your Ticket