Students can renew their Office 365 subscription by:
- Logging into hacc.onthehub.com, click on the “Your account/Orders” link located in the top right corner of the screen and then click on the “Your Eligibility” link to verify if your account needs to be renewed.
- If it says it’s expired in red, you will need to click on the “Request additional eligibility” button and that will send them an email to your HAWKMail account that will allow you to re-verify your status.
- Please allow a few minutes for the process to go through and then log back into the hacc.onthehub.com account and verify that your status is now green and it says your account is “Verified”.
As long as you are verified on hacc.onthehub.com, your Office 365 subscription will be automatically renewed and no intervention on the Microsoft side is needed.
Please let us know if you have any questions.
Our IT Call Center is available 24/7
Get help by phone or email
Phone: 717-780-2570
Email: support@hacc.edu
Chat hours are Monday - Friday from 7:00am to 6:00pm.
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