Why can’t I access a discussion post?
Answer
If you are receiving a “Not Authorized” or “Internal Error” message when attempting to access a discussion post, the discussion may no longer be available and is hidden or the release conditions set on a discussion are not permitting access to the discussion. Ensure that you are completing modules in the order of activities as set forth by your instructor since there may be release conditions set around accessing a discussion topic. As well, verify the due date for viewing the discussion has not passed. If it has, the discussion is not available anymore and has been hidden. Contact your instructor for any issues related to past due discussions. If the due date has not passed and you are receiving an error message, contact the D2L Help Desk at 1-877-325-7778 or helpdesk@desire2learn.com for help with this issue.