Thanksgiving Break Update:

Learning Commons & Library spaces will close at 4:30 pm on Wed Nov 26 and will remain closed Nov 27-30 for Thanksgiving Break. For available services, please see our alerts page.

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User Support | Frequently Asked Questions

User Support FAQs

What is my Hawkmail email address?
Last Updated: Aug 21, 2025 |
Topics:
- my.HACC
|
Views: 233
How do I print at HACC?
Last Updated: Aug 15, 2025 |
Topics:
- Printing
|
Views: 477
Can I get a new Technology and Internet Access Loan (Tech Loan) device?
Last Updated: Aug 15, 2025 |
Topics:
- Technology Loan
|
Views: 38
I lost or damaged my HACC owned equipment, how do I report it?
Last Updated: Aug 14, 2025 |
Topics:
- Technology Loan
|
Views: 133
The device that I’ve borrowed through the Technology Assistance Loan program has sustained damage. Can I request a replacement?
Last Updated: Aug 14, 2025 |
Topics:
- Technology Loan
|
Views: 33
I filled out the Technology Assistance Loan application but didn’t see the appointment scheduling form. How do I schedule an appointment now?
Last Updated: Aug 14, 2025 |
Topics:
- Technology Loan
|
Views: 47
I can’t locate the Tour for Students completion email in Brightspace?
Last Updated: Aug 14, 2025 |
Topics:
- Brightspace (D2L)
|
Views: 70
I am having issues accessing Brightspace(D2L). What's wrong?
Last Updated: Aug 14, 2025 |
Topics:
- Brightspace (D2L)
|
Views: 3507
Does HAWKMail need to be capitalized?
Last Updated: Aug 14, 2025 |
Topics:
- HAWKMail
|
Views: 285
How do I attach my Microsoft Account to your Azure Dev Tools for Teaching?
Last Updated: Aug 14, 2025 |
Topics:
- Microsoft
|
Views: 103
What is my my.hacc login?
Last Updated: Aug 14, 2025 |
Topics:
- my.HACC
|
Views: 414
What is MFA or Multifactor Authentication?
Last Updated: Aug 14, 2025 |
Topics:
- Multifactor Authentication
|
Views: 125
How do I clear my browser's cache?
Last Updated: Jul 17, 2023 |
Topics:
- Browsers
|
Views: 126
What is HAWKMail?
Last Updated: Jun 28, 2023 |
Topics:
- HAWKMail
|
Views: 791
I am having problems logging in to D2L. How do I get help?
Last Updated: Jun 28, 2023 |
Topics:
- D2L
|
Views: 1040
What can I use my HAWKMail for?
Last Updated: Dec 06, 2022 |
Topics:
- HAWKMail
- my.HACC
|
Views: 392
How do I download Office 365 (Microsoft Word, PowerPoint, or Excel)?
Last Updated: Nov 15, 2022 |
Topics:
- Microsoft
|
Views: 3199
What is the my.Hacc Portal?
Last Updated: Jul 13, 2022 |
Topics:
- my.HACC
|
Views: 224
What is my myHACC username and password?
Last Updated: May 11, 2022 |
Topics:
- HAWKMail
|
Views: 2688
Can I use my own email account to receive email from the college?
Last Updated: May 11, 2022 |
Topics:
- HAWKMail
|
Views: 536

Thanksgiving Break Update:

User Support | Frequently Asked Questions

User Support FAQs

Tech Support Chat