Skip to Main Content
HACC Learning Commons & Library
HACC Learning Commons & Library
Toggle navigation
Library
Library Home
Book a Study Room
Books & Media
Citing Sources
Databases A-Z
Guides by Class
Guides by Subject
HACC Archives
Instruction Requests
Journals
Research Appointment
Streaming Videos
Testing
Testing Home
Academic Make-Up
CLEP Testing
Placement Testing
TEAS Testing
Contact Testing
Tutoring
Tutoring Home
Tutoring Tips for Students
HACC Online Writing Lab- HOWL
Academic Coaching
User Support
User Support Home
Help with HACC ID & Password
My.HACC Portal
My.HACC Password Change
My.HACC Password Management
Office 365- Onthehub Portal
Printing
Technology & Internet Access Loan
For Faculty
Faculty Resources Home
Blended Training Resources
CDI YouTube Channel
D2L Job Aids Google Site
Faculty Instructions for Academic Make-up & SAS Accommodated Testing
Faculty Tutoring Request
Information Literacy
Library Instruction Request
Online Training Resources
Open Educational Resources
FAQ
Search Website Content
Search
HACC Learning Commons & Library
Ask Us | HACC Learning Commons & Library
User Support
Warning:
Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.
User Support | Frequently Asked Questions
Toggle menu visibility
45 Answers
Ask Another Question
Search
Browse:
All
Groups
General
Instruction
Learning Commons
Library Services
Research
Research Appointments
User Support
Topics
8
Brightspace (D2L)
1
Browsers
8
HAWKMail
6
Microsoft
1
Multifactor Authentication
15
my.HACC
1
Printing
4
Technology Loan
User Support FAQs
What is my Hawkmail email address?
Last Updated:
Aug 21, 2025
|
Topics:
my.HACC
|
Views:
205
How do I print at HACC?
Last Updated:
Aug 15, 2025
|
Topics:
Printing
|
Views:
429
Can I get a new Technology and Internet Access Loan (Tech Loan) device?
Last Updated:
Aug 15, 2025
|
Topics:
Technology Loan
|
Views:
30
I lost or damaged my HACC owned equipment, how do I report it?
Last Updated:
Aug 14, 2025
|
Topics:
Technology Loan
|
Views:
130
The device that I’ve borrowed through the Technology Assistance Loan program has sustained damage. Can I request a replacement?
Last Updated:
Aug 14, 2025
|
Topics:
Technology Loan
|
Views:
29
I filled out the Technology Assistance Loan application but didn’t see the appointment scheduling form. How do I schedule an appointment now?
Last Updated:
Aug 14, 2025
|
Topics:
Technology Loan
|
Views:
43
I can’t locate the Tour for Students completion email in Brightspace?
Last Updated:
Aug 14, 2025
|
Topics:
Brightspace (D2L)
|
Views:
66
I am having issues accessing Brightspace(D2L). What's wrong?
Last Updated:
Aug 14, 2025
|
Topics:
Brightspace (D2L)
|
Views:
3477
Does HAWKMail need to be capitalized?
Last Updated:
Aug 14, 2025
|
Topics:
HAWKMail
|
Views:
273
How do I attach my Microsoft Account to your Azure Dev Tools for Teaching?
Last Updated:
Aug 14, 2025
|
Topics:
Microsoft
|
Views:
99
What is my my.hacc login?
Last Updated:
Aug 14, 2025
|
Topics:
my.HACC
|
Views:
399
What is MFA or Multifactor Authentication?
Last Updated:
Aug 14, 2025
|
Topics:
Multifactor Authentication
|
Views:
120
How do I clear my browser's cache?
Last Updated:
Jul 17, 2023
|
Topics:
Browsers
|
Views:
120
What is HAWKMail?
Last Updated:
Jun 28, 2023
|
Topics:
HAWKMail
|
Views:
770
I am having problems logging in to D2L. How do I get help?
Last Updated:
Jun 28, 2023
|
Topics:
D2L
|
Views:
1029
What can I use my HAWKMail for?
Last Updated:
Dec 06, 2022
|
Topics:
HAWKMail
my.HACC
|
Views:
390
How do I download Office 365 (Microsoft Word, PowerPoint, or Excel)?
Last Updated:
Nov 15, 2022
|
Topics:
Microsoft
|
Views:
3109
What is the my.Hacc Portal?
Last Updated:
Jul 13, 2022
|
Topics:
my.HACC
|
Views:
214
What is my myHACC username and password?
Last Updated:
May 11, 2022
|
Topics:
HAWKMail
|
Views:
2636
Can I use my own email account to receive email from the college?
Last Updated:
May 11, 2022
|
Topics:
HAWKMail
|
Views:
513
Tech Support Chat