Make sure your browser is to to date.
D2L is committed to performing key application testing when new browser versions are released. New and updated functionality is also tested against the latest version of supported browsers. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected.
For an optimal experience that offers better performance, accessibility, and security, D2L strongly recommends that all users access Brightspace Learning Environment with the latest version of a supported browser.
Important: You can access Brightspace Learning Environment with older versions of supported browsers; however, D2L does not test Brightspace Learning Environment against these older versions. This means you may encounter unexpected user interface behavior and appearance, or broken and unsupported functionality. In most cases, D2L does not fix software defects experienced in unsupported browser versions.
Still having issues?
Brightspace D2L support is available 24/7 1(877)325-7778
Live Chat: Access from the bottom right of the Brightspace by D2L homepage
Email: helpdesk@desire2learn.com